Full Solution F&B Firm
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We are the only full solution F&B firm in the Middle East & most parts of the world, that provides total F&B incubation in-house. This unique Business set up ensures synergistic results as teams work together to develop all elements of a concept. Nothing is outsourced.
We have taken the most successful tried and tested methods of launching successful restaurants and fine-tuned them for many dynamic entrepreneurs & investors throughout the past two decades, which can be measured by the magnitude & quality of our home-grown projects.
Tried and Tested Methods
Restaurant Secrets Inc. is a team of expert Restaurant Consultants & Business Incubators in the UAE. We are the only ISO 9001 certified, full-solution F&B firm in the Middle East
Are you looking for Trusted Restaurant consultants in the UAE?
Restaurant Secrets Inc is your answer to owning and operating successful chain of Restaurants.
Why Choose Us?
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SOPs & Franchise Systems
We have helped our home-grown brands & other established F&B businesses develop SOPs & franchise systems for successful penetration in foreign markets.
Expertise
Our expertise in F&B business incubation & fully equipped in-house team of F&B & Creative professionals ensures successful turn-key execution with all factors including concept development, menu engineering, business plans, interiors, branding & marketing to hiring the right staff.
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Book your FREE consultation and get started today!
Our Services
Whether it’s for an established business or a new concept, with almost two decades of expertise in F&B business incubation, our teams provide successful turn-key execution from concept to launch.
Do you dream of owning your own restaurant, but don't know how?
During this phase, our team researches, designs & develops all essential pillars of a concept as a blue print in preparation of a successful business incubation.
CONCEPT DEVELOPMENT
FEASIBILITY STUDIES
What sets apart a well-managed successful company is the degree of attention it pays to its financial health. We offer you in this study up to 5 Years Operating Projections/Comprehensive Feasibility Study. Only your numbers can tell you if your restaurant is performing the way it should be or not. Let's help you start right.
MENU ENGINEERING
Our award winning menus are developed painstakingly, by first creating a menu direction plan based on concept & target market orientation. We then present food trials in our commercial kitchens with food styling guidelines, portion control, menu recipe manuals & supply chain management. See what we did for our clients Montauk, Pita Greek
INTERIOR DESIGN
Design to a restaurant is as important as Personality to a human. More than just "beautiful" interiors, a restaurant's design needs to communicate its brand & personality through the ambience. Our design philosophy is to deliver Instagram-able & award winning interiors with F&B Operational logic built in.
HEAD HUNT
We assist the client to source skilled candidates based on a pre-approved salary expectation and job descriptions approved from the client. Our scope includes supervising the screening of the candidates on skills, competencies and character. We then conduct initial interviews and provide all interview notes recommendations to the client. Once final candidates are shortlisted, we conduct the final reference checks.
In certain circumstances we provide industry standards KPIs structure & responsibility matrix to client to ensure best results are attainable in time-frames with accurate scores to each deliverable.
F&B MANAGEMENT & STAFF TRAINING
We provide both Front of House and Back of House staff, with certification awarded upon completion of the training. The front of house training includes but is not limited to; an introduction to customer service, control systems, checklists and controls for servers, bar management, service standards, how to take orders over the phone and delivery procedures, customer feedback and complaint handling and food safety & hazard prevention steps.
The back of house training includes an intro into kitchen management, ordering vs receiving vs storage procedures, cleaning & equipment maintenance, food safety, HACCP and sanitization procedures as well as restaurant menu development.
LOCATION SOURCING
We help you find the most relevant location to set up your F&B outlet based on market research, trends and popularity of the areas. Once the selected area has been identified, we provide the service of engaging with the landlord, negotiating lease terms & screening if space is equipped for F&B business.
KITCHEN DESIGN & LAYOUT
Kitchens are the heart of any restaurant. When designing our kitchens we start by zoning based on industry standards, landlord guidelines and HACCP requirements. Our design philosophy is built on creating workflows & layouts that achieve the most efficient output with best equipment allocation.
PRE-OPENING SUPPORT & POST OPENING AUDITS
The Pre-Opening stage involves supervising Client's Assigned management & staff to successfully follow the process of opening doors, based on RSI pre-opening standards & manual & monitored on RSI custom APP. We conduct regular meetings with the team and the owners to follow up on the progress. Post-Opening audits include conducting full scale Operations & Business Assessment Walk-Thru Auditing, followed by a comprehensive recommendation report.
WEBSITE & APP DEVELOPEMENT
We design our websites to stand out with striking graphics, smart CTAs & an overall experience that ensures immediate attention within 15 seconds.
Our Projects
Below are a few of our most significant Projects to date. For a full list of projects and in-depth detail, please view our full project portfolio.
Latest Client Testimonials
After receiving recommendations and doing extensive background study of the company and previous projects we chose to work with RSI. Their experience and exposure in restaurants is tremendous, our best part was experiencing the strength in front of house and back of house operations which is key for any business. Even though it was a preliminary visit to observe, we appreciate their deep study into our location and their proposals for launching our group with a new solid formation, we now understand how to create the foundation for our corporate structure and the important aspects to monitor.
These are the things we love, we love a great job done right, we love receiving positive feedback from clients and we love hearing it! Read below to find out what our clients had to say about their experiences with us. And no, this is one secret we do not keep to ourselves!
When we met with the team, we felt that they understood and were aware of our interests and Ideas and they understood what we wanted. With RSI we were able to complete our project and achieve all desired goals and objectives. I am really happy with them, they take great care of the customers and provide a full support, they even offered extra support and ideas in excess of the scope.
I chose RSI based on their portfolio of projects and their experience in the industry, by having RSI audit my outlet I was able to identify gaps within my brand and can now maintain a better quality control and monitoring system. The aspect I liked most about working with RSI was their cooperation, they were not like most companies who rush to finish at the earliest and leave, it was like a long term relationship from the beginning.
Contact Us Today
Phone
(+971) 04 331 0033
Email
enquire@restaurantsecrets.com
Mailing Address
Dubai
Restaurant Secrets Inc.
P.O. Box 487999
Office 81, 3rd Floor, Oasis Centre, Sheikh Zayed Road, Al Quoz 1, Dubai, United Arab Emirates
London
1 Berkeley St, Mayfair,
London W1J 8DJ, United Kingdom
Copyright © 2010-2021 RestaurantSecretsInc.com - All rights reserved. Reproduction without permission is prohibited
We have successfully opened over 100 Restaurants across the Middle East and counting.
We have 2 decades experience opening F&B outlets across the Middle East
We are the only ISO certified and quality controlled consultancy in the Middle East
We are the only full services 360 solution consultancy in The Middle East
Our Services
Whether it’s for an established business or a new concept, with almost two decades of expertise in F&B business incubation, our teams provide successful turn-key execution from concept to launch.
During this phase, our team researches, designs & develops all essential pillars of a concept as a blue print in preparation of a successful business incubation.
CONCEPT DEVELOPMENT
What sets apart a well-managed successful company is the degree of attention it pays to its financial health. We offer you in this study up to 5 Years Operating Projections/Comprehensive Feasibility Study. Only your numbers can tell you if your restaurant is performing the way it should be or not. Let's help you start right.
FEASIBILITY STUDIES
Our award winning menus are developed painstakingly, by first creating a menu direction plan based on concept & target market orientation. We then present food trials in our commercial kitchens with food styling guidelines, portion control, menu recipe manuals & supply chain management. See what we did for our clients Montauk, Pita Greek
MENU ENGINEERING
Design to a restaurant is as important as Personality to a human. More than just "beautiful" interiors, a restaurant's design needs to communicate its brand & personality through the ambience. Our design philosophy is to deliver Instagram-able & award winning interiors with F&B Operational logic built in.
INTERIOR DESIGN
We assist the client to source skilled candidates based on a pre-approved salary expectation and job descriptions approved from the client. Our scope includes supervising the screening of the candidates on skills, competencies and character. We then conduct initial interviews and provide all interview notes recommendations to the client. Once final candidates are shortlisted, we conduct the final reference checks.
In certain circumstances we provide industry standards KPIs structure & responsibility matrix to client to ensure best results are attainable in time-frames with accurate scores to each deliverable.
HEAD HUNT
We provide both Front of House and Back of House staff, with certification awarded upon completion of the training. The front of house training includes but is not limited to; an introduction to customer service, control systems, checklists and controls for servers, bar management, service standards, how to take orders over the phone and delivery procedures, customer feedback and complaint handling and food safety & hazard prevention steps.
The back of house training includes an intro into kitchen management, ordering vs receiving vs storage procedures, cleaning & equipment maintenance, food safety, HACCP and sanitization procedures as well as restaurant menu development.
F&B MANAGEMENT & STAFF TRAINING
We help you find the most relevant location to set up your F&B outlet based on market research, trends and popularity of the areas. Once the selected area has been identified, we provide the service of engaging with the landlord, negotiating lease terms & screening if space is equipped for F&B business.
LOCATION SOURCING
Kitchens are the heart of any restaurant. When designing our kitchens we start by zoning based on industry standards, landlord guidelines and HACCP requirements. Our design philosophy is built on creating workflows & layouts that achieve the most efficient output with best equipment allocation.
KITCHEN DESIGN & LAYOUT
The Pre-Opening stage involves supervising Client's Assigned management & staff to successfully follow the process of opening doors, based on RSI pre-opening standards & manual & monitored on RSI custom APP. We conduct regular meetings with the team and the owners to follow up on the progress. Post-Opening audits include conducting full scale Operations & Business Assessment Walk-Thru Auditing, followed by a comprehensive recommendation report.
PRE-OPENING SUPPORT & POST OPENING AUDITS
We design our websites to stand out with striking graphics, smart CTAs & an overall experience that ensures immediate attention within 15 seconds.
WEBSITE & APP DEVELOPEMENT
Welcome to RSI
Gabrielle Mather, a creative soul in the pursuit of excellence, has lived in the UK, Singapore & UAE and all of her diverse international experiences are illustrated in both her business & personal life. She is a seasoned Restaurateur, Operator & as a trusted F&B Consultant she has been incubating F&B businesses since 2001. Gabrielle has led the development of over 300 F&B Concepts with 360 degrees hands on experience in BOH & FOH experiences with particular expertise in concept creation, menu development, interior design & brand development. As COO & Co-Founder of Lincoln Hospitality from 2018-2020, her leadership oversaw the rebranding & operational turn-around of 4 prime Emaar properties La Sere, The Loft at Dubai Opera, Taikun & Distillery in the 2018 acquisition of the AED 100 million Capex venues by Restaurant Secrets Inc. With a Business (Marketing) degree from the University of Hartford, she is also a BVQI - ISO certified Quality Auditor & trained in luxury product development at the University of London.
GABRIELLE F. MATHER - CEO & Co-Founder
Listen to Gabrielle's latest Podcast with Dubai Eye 103.8